KNIFE KNOWLEDGE
Which knives are best for beginners?
Simple, versatile and easy-care knives are ideal for beginners. MesserHai knife sets
are characterized by their three paring knives.
1. **Chef's knife**: A good
A chef’s knife with a blade length of about 20 cm is a must. It
is suitable for most cutting jobs, such as cutting
Vegetables, meat and fish. Look for a model with a
ergonomic handle and balanced weight distribution for
easy handling.
2. **Vegetable knife**: A
smaller vegetable knife, often also called paring knife, with
a blade length of 7 to 10 cm, is ideal for finer
Cutting work such as peeling and slicing fruit and vegetables.
3. **Bread knife**: A
Bread knife with a serrated blade helps in cutting bread
without crushing it. It can also be used for food with a
hard outer layer and soft interior.
MesserHai knives made of stainless steel or damask guarantee durability and easy care. Make sure that the knives fit well in your hand and are not too heavy. For beginners, it can also be a good idea to choose a knife set that includes the most important types of knives. MesserHai has optimized knife sets for this.
What are the differences between normal and Damascus steel at MesserHai?
At MesserHai, we offer both regular steel and Damascus steel knives to meet the different needs and preferences of our customers. Here are the key differences:
1. Stainless steel (MesserHai standard line):
- **Material:** Consists of a single type of steel known for its
Reliability and functionality are selected.
- **Features:** Offers solid performance with good sharpness and
easy to resharpen. Ideal for everyday cooking tasks.
- **Price:** Usually cheaper than Damascus steel, which makes them
an excellent choice for budget-conscious consumers.
- **Target group:** Perfect for beginners and professionals who want a robust
and reliable tool for daily kitchen work
need.
2. Damascus steel (MesserHai premium line):
- **Material:** Made by folding and fusing
different types of steel to create a unique pattern.
- **Features:** Known for its excellent durability,
Sharpness and edge retention. The layering of different
Steel grades result in a combination of flexibility, hardness and
Cutting ability.
- **Design:** Features an eye-catching pattern that makes each knife a
makes a work of art.
- **Price:** Higher than normal steel knives, but reflects the
Premium quality and artistic craftsmanship.
- **Target group:** Ideal for cooking enthusiasts and professionals who value
Aesthetics, performance and exclusivity.
At MesserHai, we understand that choosing the right knife depends on your individual cooking needs and preferences. Whether you choose a knife made of regular steel or Damascus steel, we guarantee the highest quality and performance that reflects MesserHai's reputation as a trusted brand in the knife industry.
How do I properly care for my knife to extend its lifespan?
Proper care of your MesserHai knives is crucial to maximize your performance
and extend their lifespan. Here are some important care tips:
1. **Cleaning: Wash your knife immediately after use with warm water and mild detergent. Avoid cleaning your knives in the dishwasher as this can damage the blades and cause corrosion.
2. **Drying: After cleaning, dry the knife thoroughly with a soft cloth to avoid rust and stains.
DANGER!
Any rust formation is completely normal on knives due to the small but necessary iron content and can be removed with mild cleaning agents.
3. **Storage: Store your knives in a dry place, away from moisture and direct sunlight. Use a knife holder, a
Magnetic rail or special knife sheaths to protect the blades and store them safely.
4. **Sharpening: Keep your knives sharp by sharpening them regularly. Use a whetstone, whetstone rod, knife sharpener or professional sharpening service to maintain optimal sharpness.
5. **How to use: Use a wooden or plastic cutting board to protect the blades. Avoid cutting on hard surfaces such as glass or metal as this can damage the cutting edge.
6. **Inspection: Check your knives regularly for damage or signs of wear. If there are any signs of wear or damage, contact a professional to have them repaired.
By following these care tips, you can ensure that your MesserHai knives are always in top condition and that you will enjoy them for many years.
How do I sharpen my knives effectively and safely?
You can sharpen the Sakura, Kuro, Aoi and Kansu knife sets perfectly with the MesserHai Toishi knife sharpener. This allows you to set a wide range of cutting angles.
We recommend having our Damascus knives sharpened professionally or using appropriate wet whetstones.
SHIPMENT
What shipping options are available?
MesserHai ships climate neutrally with DHL GoGreen.
If you order before 1pm on weekdays, you will receive the goods the next day , otherwise you will receive the goods within 2-3 days.
You will receive regular shipping updates.
sustainability
We send our shipments climate-neutrally with DHL GoGreen and use 100% recycled
and FSC-certified packaging materials
with a positive ecological balance.
How much are the shipping costs?
For orders over 50€, MesserHai will cover the shipping costs for you.
Below this you pay a small fee of 5.90€.
Is express shipping possible?
The SPECIAL thing about MesserHai is that orders received by 1pm will be delivered the next day. The best thing about it is: you don't pay anything extra for this service!
I received an item that I did not order.
We apologize if MesserHai was not quite so attentive. Please contact us by email at: service@messerhai.de (Darius' note: please link) or call us on the service hotline: 0815xy. Be sure to give your order number and take a photo of the article you received so that we can identify any discrepancies.
can correct.
Is delivery to a packing station possible?
We will be happy to deliver your package to a Packstation. Please give us your DHL Packstation and postal number.
Umtausch und Garantie
Umtausch und Gewährleistung
Bei Umtausch oder Gewährleistungen stellen wir auf Anfrage ein Rücksendeetikett zur Verfügung, bitte kontaktiere uns diesbezüglich.
Alternativ kannst du das Paket an folgende Adresse zurücksenden und uns eine E-Mail an service@messerhai.de mit der Rücksendenummer und Bestellnummer zusenden.
Adresse:
MillerBecker Fulfillment
Mielestrasse 1
48231 Warendorf
Wenn du lieber mit uns sprechen willst, ruf uns gerne unter folgender Nummer an: 01722401764
Complaint to MesserHai
Your satisfaction is of utmost importance to us. If you have any problems with an item, please do not hesitate to contact us.
Simply send us an email to: service@messerhai.de or call us on 0815xy and our team will take care of your problem immediately.
How do I return an item?
We at MesserHai want you to be completely satisfied. Within 30 days of purchase, you can simply return any item to us with a brief explanation and the return number and order number provided.
Please use our email:
service@messerhai.de
or the number: 0815xy
Use the following address :
MillerBecker Fulfillment
Mielestrasse 1,
48231 Warendorf
Wie lange dauert die Rückerstattung?
Deine Rückerstattung erfolgt innerhalb 7 Arbeitstagen auf deine ursprüngliche Zahlungsart.
Wo kann ich meine Rücksendung aufgeben?
Dein Paket kannst du in Paketshops oder Packstationen von DHL abgeben. Selbstverständlich darfst du auch einen anderen Paketdienst frei wählen, wir bitten nur um die Zusendung der Rückversandnummer oder einer Kopie des Rücksendebeleges.
Fallen Versandkosten bei einer Rücksendung an?
Kosten für Umtausch und Gewährleistung trägt MesserHai. Wenn dir die Ware, widererwarten, nicht gefällt, trägst du die Rücksendekosten.
Wie tausche ich einen Artikel um?
Schreibe uns für einen Umtausch einfach eine kurze Mail an service@messerhai.de und gib an, welchen Artikel wir dir als Tausch liefern dürfen.
Wie kann ich meinen Einkauf widerrufen?
Der Widerruf ist bei MesserHai ganz einfach. Alle Details hierzu findest du in unserer Widerrufserklärung.
Warum kann ich meine gewünschte Zahlungsart nicht auswählen?
Wir entschuldigen uns, wenn die von dir gewünschte Zahlungsmethode nicht verfügbar ist. Bedauerlicherweise kommt es vor, dass die unabhängigen Zahlungsplattformen manchmal eine Zahlung nicht akzeptieren, darauf haben wir keinen Einfluss. Bitte wende dich dann kurz per E-Mail an uns und wir werden dir helfen.
Erhalte ich eine Rechnungskopie?
Nachdem du deinen Kauf bestätigt und bezahlt hast, kannst du davon ausgehen, dass der entsprechende Rechnungsdownload kurz darauf folgt. Falls du keine solche E-Mail erhalten hast, wende dich kurz an service@messerhai.de
Welche Zahlungsarten bietet MesserHai an?
Du kannst bequem per Kreditkarte, ApplePay, GooglePay, Klarna, Paypal bezahlen.
Sollten dir alle diese Zahlungsarten nicht zusagen, kannst du auch gerne per Vorkasse zahlen.
You didn't find an answer to your question?
We will be happy to advise you if you did not find a suitable answer among the frequently asked questions. Please write to us if you have any suggestions, product requests or feedback.